is a Columbus, Ohio-based consulting firm specializing in diversity and inclusion training, global culture, human resources management, organizational development, and customer relations.
Why Diversity Training is Important
to Your Organization
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Interested in diversity-related content specifically tailored to your organization or association?
Arrange for in-depth and customized diversity training
New Programs Available for 2011:
Diversity Dilemmas – addresses practical and thoughtful responses to overt and covert violations of people’s sensibilities which may obstruct communications and relationships with customers and associates, and possible lead to discrimination charges and legal interventions.
Diversity Exchange On-Site – offers a convenient program for your associates, with monthly programs based on the National Commemorative Dates schedule.
Understand the Laws in Ohio: Equal Opportunity,
Diversity and Discrimination – includes an overview of the Federal and Ohio laws regarding equal opportunity, as well as the challenges to organizations and individuals as they move forward with diversity programs.
Other timely topics include generational diversity, cross-cultural communications, emotional intelligence and diversity, workplace harassment, and diversity & respect.
To explore how our diversity-related programs further your mission and goals, contact:
Ron Kohr at 614-746-7371
RKohr@Diversity-Matters.net
Bruce Greenfield at 614-530-0071
Bgreenfield@Diversity-Matters.net
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By understanding similarities and
differences within their workforce and customer base, organizations are
able to achieve these outcomes:
Improved Customer Relations
& Sales
Treating customers the way they want to be treated creates loyalty and
leads to increased sales
Stronger Relationships with
Employees
Knowing how to show your workers that you value them increases satisfaction
and dependability
More Effective Management
Learning how to supervise workers with diverse cultural backgrounds and
orientations is a key managerial skill at all levels of the organization
Preventing Employee Relations
Problems Before they Happen
Fewer complaints, grievances, and lawsuits based on
misunderstandings and discrimination
Improved Morale and Employee
Satisfaction
Respect and appreciation lead to a heightened spirit of cooperation and
reduced internal conflicts
Enhanced Business Reputation
People want to patronize organizations where they are treated respectfully
…and they will tell others, generating the right kind of publicity
Avoiding Adverse Publicity
No one wants (or needs) negative press related to inadvertently mistreating
customers or employees
See Also: The Business Case
Why Choose Diversity Matters?
Several factors make us uniquely qualified to support you. We have a successful track-record of training and consultation services which we can substantiate with references from satisfied clients. Our work history includes a range of organizations such as healthcare, first responders, associations, law firms, education, social services and government.
In 2007, we worked with other local companies and not-for-profit groups to establish the Diversity Exchange in Central Ohio, a community-based initiative which provides training and opportunities for networking and dialogue. Sessions are held quarterly, and are open to the public.
While our primary service area is in Ohio, we have the capacity to serve clients throughout the U.S. as well as internationally. We evaluate the service we provide, assuring quality and client satisfaction. Our diverse Presenters and Principals have varied backgrounds (gender, age, faith, culture, education, country of origin and American geography) plus specialized knowledge, experience and skills including:
- Human resources management
- Training and development
- Legal consultation on diversity and related human resources issues
- Customer relations
- Technological expertise to support services for clients including diversity communications portals, blogs, web-based learning, etc.
We tailor program and service initiatives to meet your specific needs, for example, our service-delivery capacity includes the following:
- Keynote speakers for conferences
- On-site, instructor-led training
- Train-the-trainer programs with customized materials
- Planning your organization’s diversity-related events and conferences
- Self-directed learning
- Teleconferences
- Resources including publications on our website, measurement tools and books
- Articles for your internal newsletter
Representative Clients
- Healthcare: OhioHealth and Aultman Hospital
- Local Government: City of Sandusky, OH
- State Government: Ohio Department of Health
- Federal Government: Bureau of Alcohol, Tobacco and Firearms
- First Responders: City of Athens Police, City of Canton police and firefighters, City of Sandusky Police,
- Associations: National Management Association, Columbus Bar Association, Ohio Alzheimer’s Association, Ohio Association of Community Action Agencies, Columbus Education Association, Ohio Education Association,
- Education: University of Toledo, Edison Community College, Ohio Association for Independent Schools
- Not-for-Profit Organizations: Ground Level Solutions
- Restaurants/Entertainment: Fortney Company
- Retail: Walmart, JC Penney
Opportunities for You
- Select from an array of specialized services to meet your diversity mission and objectives
- Access our expertise and connections to plan your diversity-related events
- Arrange customized training and consultation on site
- Use informative and enthusiastic speakers for your conferences
- Participate in the Diversity Exchange for ALL as a partner, sponsor, participant
- Design and implement your diversity initiatives based on The Power of ALL – a comprehensive template for success
- Receive our complimentary newsletters with “hot topics” in the news related to diversity, announcements of upcoming events plus employment opportunities
- Read our publications on specialized subjects
- Expand your Website presence by exchanging hotlinks
