Diversity Matters® is a consulting firm specializing in diversity/inclusion, global culture, HR management, organizational development, and customer relations. Working collaboratively with our clients, our comprehensive approach is designed to:

• Assist you in defining your long term and short-term diversity objectives
• Assist you with formulating your cultural diversity business strategy
• Work with you to determine your organization’s readiness for diversity
• Advise and coach you on implementation strategies
• Provide a full array of services to ensure that you meet your cultural _diversity objectives

Our Primary Service Areas
Organization and Management
• Organizational Climate Assessment - evaluating the current situation
• Creating the Diversity Infrastructure - committees, positions, duties & responsibilities
• Developing Policies and Procedures - provide the basis for your programs
Training
• Managers/Supervisors - supervising workers with diverse backgrounds
• Employees - dealing with the changing mix of co-workers
• Customer Service - understanding a more diverse customer base
Legal
• Compliance Audit - are you operating in accordance with the law
• Legal Consultation - support for specific human resources issues
• Mediation and Dispute Resolution - helping people resolve their differences
Translation and Interpreting
• Capabilities in more than 120 languages
• Oral interpreting on-site for meetings, training sessions
• Immediate phone access to interpreters (customer relations)
• Translation of written policies/procedures, manuals, etc.
• Foreign language marketing (brochures, ads, websites)
Employee Recruitment & Retention
• Selection and Placement - identifying and hiring workers
• Training for Cultural Groups - skills to be successful working in America
• Job Coaching - direct individual/group support for workers
A Total Outsource Solution
You focus on your business, we take care of all aspects of cultural diversity programming. Benefits include:
• Cost savings (space, salaries & benefits for internal staff)
• Access to our dedicated team of specialists as needed
• Stay current on diversity and related HR issues

Copyright © 2007-2008 Diversity Matters

Members of ...
The Columbus Chamber, The Columbus Metropolitan Club,
Immigrant & Refugee Women's Health Initiatives
MACC (Multiethnic Advocates for Cultural Competence),
Ohio Society of Association Executives (Diversity Committee)