Diversity Matters is a Columbus, Ohio-based consulting firm specializing in diversity and inclusion training, global culture, human resources management, organizational development, and customer relations.

Why Diversity Training is Important
to Your Organization

 

Interested in diversity-related content specifically tailored to your organization or association?

Arrange for in-depth and customized diversity training

Consider such topics as generational diversity, legal issues, essential communications, emotional intelligence and diversity.

To explore how our diversity-related programs further your mission and goals, contact:

Susan Schubert at 614-864-5111
SusanSays@Diversity-Matters.net
Bruce Greenfield at 614-530-0071
Bgreenfield@Diversity-Matters.net

Upcoming Event:
The Diversity Exchange for All presents
"Faith and Values Perspectives on Personal and Social Gender Identity"

Click here for a full description and to register

Learn about what the Bible and other religious texts have to say about GLBTQ lifestyles, as well as examining an anthropological perspective, from recognized authorities on this subject. Participate in a stimulating Exchange with other participants.

Tuesday, September 21, 2010
8:30 am to 11 am
Location TBA
 
Our Presenters in Action
Television Program: "Diversity Implications of the 2010 census (February 19, 2010)" (452 MB; 55 Minutes; Windows Media Video)
Television Program: "Diversity in Central Ohio: Digital Terrorism & Hate" (467 MB; 57 Minutes; Windows Media Video)
Tapestry Television Program: "Diversity in Central Ohio: How Do Our Businesses Compare?" (114 MB; 1 Hour; Windows Media Video)
Radio Program: "Terrorism on the Internet" (60 MB; 1 Hour; MP3 Format)
Presentation: "Cultural Competence for Healthcare Professionals" (14 MB; MP3 Format)

By understanding similarities and differences within their workforce and customer base, organizations are able to achieve these outcomes:

Improved Customer Relations & Sales
Treating customers the way they want to be treated creates loyalty and leads to increased sales

Stronger Relationships with Employees
Knowing how to show your workers that you value them increases satisfaction and dependability

More Effective Management
Learning how to supervise workers with diverse cultural backgrounds and orientations is a key managerial skill at all levels of the organization

Preventing Employee Relations Problems Before they Happen
Fewer complaints, grievances, and lawsuits based on misunderstandings and discrimination

Improved Morale and Employee Satisfaction
Respect and appreciation lead to a heightened spirit of cooperation and reduced internal conflicts

Enhanced Business Reputation
People want to patronize organizations where they are treated respectfully …and they will tell others, generating the right kind of publicity

Avoiding Adverse Publicity
No one wants (or needs) negative press related to inadvertently mistreating customers or employees

See Also: The Business Case

Why Choose Diversity Matters?

Several factors make us uniquely qualified to support you. We have a successful track-record of training and consultation services which we can substantiate with references from satisfied clients. Our work history includes a range of organizations such as healthcare, first responders, associations, law firms, education, social services and government.

In 2007, we worked with other local companies and not-for-profit groups to establish the Diversity Exchange in Central Ohio, a community-based initiative which provides training and opportunities for networking and dialogue. Sessions are held quarterly, and are open to the public.

While our primary service area is in Ohio, we have the capacity to serve clients throughout the U.S. as well as internationally. We evaluate the service we provide, assuring quality and client satisfaction. Our diverse Presenters and Principals have varied backgrounds (gender, age, faith, culture, education, country of origin and American geography) plus specialized knowledge, experience and skills including:

  • Human resources management
  • Training and development
  • Legal consultation on diversity and related human resources issues
  • Customer relations
  • Technological expertise to support services for clients including diversity communications portals, blogs, web-based learning, etc.
We tailor program and service initiatives to meet your specific needs, for example, our service-delivery capacity includes the following:
  • Keynote speakers for conferences
  • On-site, instructor-led training
  • Train-the-trainer programs with customized materials
  • Planning your organization’s diversity-related events and conferences
  • Self-directed learning
  • Teleconferences
  • Resources including publications on our website, measurement tools and books
  • Articles for your internal newsletter

Community Involvement

  • The Diversity Exchange for ALL is a concept as well as venue for everyone to exchange ideas, resources and opportunities to build a thriving community where people from every background can be welcomed economically, socially and personally
  • In collaboration with DiversityInc and the Columbus Metropolitan Club, DiversityInc conducted a survey and assessment of key businesses in the central Ohio area regarding how they “stacked up” in comparison to other companies recognized as diversity leaders
  • The Diversity Exchange has been successfully operating in Columbus, Ohio since June, 2007 in collaboration with The Athletic Club of Columbus, The Columbus Metropolitan Club, the Community Relations Commission of City of Columbus, Girl Scouts Ohio Heartland, Global Galleries, The Greater Columbus Arts Council, Huntington Bank, Outlook Media, Radio One, Nationwide Children’s Hospital and others
  • Topics: The Art of Diverse Communications, The Business of Diversity, Multi-Cultural Friendly Meetings, The Diversity of Education
  • Exchange locations: King Arts Center, Milo Arts Center, Huntington Bank, COSI, Columbus Dance Theatre
  • Currently, other communities are starting Diversity Exchanges based on this model

Representative Clients

  • Healthcare: OhioHealth and Aultman Hospital
  • City Government and first responders: City of Canton police and firefighters
  • Associations: National Management Association, Columbus Bar Association, Ohio Alzheimer’s Association
  • Education: University of Toledo, Ohio Association for Independent Schools

Opportunities for You

  • Select from an array of specialized services to meet your diversity mission and objectives
  • Access our expertise and connections to plan your diversity-related events
  • Arrange customized training and consultation on site
  • Use informative and enthusiastic speakers for your conferences
  • Participate in the Diversity Exchange for ALL as a partner, sponsor, participant
  • Design and implement your diversity initiatives based on The Power of ALL – a comprehensive template for success
  • Receive our complimentary newsletters with “hot topics” in the news related to diversity, announcements of upcoming events plus employment opportunities
  • Read our publications on specialized subjects
  • Expand your Website presence by exchanging hotlinks

Copyright © 2007-2010 Diversity Matters

Members of ...
The Columbus Chamber, The Columbus Metropolitan Club,
Immigrant & Refugee Women's Health Initiatives
MACC (Multiethnic Advocates for Cultural Competence),
Ohio Society of Association Executives (Diversity Committee)